Help
Frequently asked questions
- A question? A comment? Or a simple desire to write to us? Contact us by filling in our form, we will answer you as soon as possible.
- This glossary provides an explanation of terms and acronyms commonly encountered in the university IT environment.
- Your password must be changed at least annually to keep your account as secure as possible.
- Without your login details, you can’t access all of the university's IT and digital services. Here's what to do if you lost them.
- If you are a new member of Université Grenoble Alpes, then welcome! Here is a summary of the different services you may need throughout your university life.
- At the Université Grenoble Alpes PhD students are considered in the information system as staff member if their laboratory is part of the UGA.
- In case of IT problem, the IT department offers to students a specific support named “SOS Etudiants” (SOS Students) that you can contact in several ways.
- Duty hours of the IT support (“SOS étudiants”) available for UGA students.