Students' IT support

Service available for students
In case of IT problem, the IT department offers to students a specific support named “SOS Etudiants” (SOS Students) that you can contact in several ways.
You can join “SOS Etudiants”:
 
  • by going on the IT support offices during duty hours (see “UGA IT support duty hours” below);
  • by sending an email to the address: sos-etudiant@univ-grenoble-alpes.fr, specifying the subject of your request, your first and last name or your student number;
  • by calling 04 57 42 21 98, from Monday to Friday (please note that 04 56 52 97 20 will no longer be operational as of January 1, 2022).
 
Updated on November 15, 2021